Cancellation of an Individual Lesson by the Student

The student may cancel individual classes by giving at least 24 hours prior notice to the tutor, in which case  the lesson will be totally refunded.

Lessons  which are not attended by the student without giving 24 hours prior notice to Fluentoday shall be charged at the full rate.

Cancellation of Individual Lessons by the Tutor

The tutor may cancel individual lessons with 24 hours prior notice to the student. Any pre-paid fees will be refunded.

If the tutor cancels a lesson with less than 24 hours’ notice, the student will have a refund for that lesson, if prepaid, or ask for the lesson to be rescheduled.

Cancellation of a Group Lesson

The student cannot cancel group lessons, only tutors can, and just in case of unexpected and unpredictable events.  Under such circumstances  an alternative lesson will be rescheduled straightforward.